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Tell us what happened. You get a request number, and a private link by email to follow the replies, write back and add screenshots. One business day, Monday to Friday for a first reply.

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Up to 3 images, PNG, JPG or WebP, 5 MB each. Please hide passwords, proxy logins and anything else private first.

We keep a request for two years after its last message, then delete it with its screenshots. See the privacy notice.